Privacy Policy

Last updated: 01/30/2020

Assist-a-Pro is committed to protecting your privacy.

Assist-a-Pro will not share or use your personal information with any third party except as described in this Privacy Policy. We use your Personal Information for providing and improving our Site and services. By using the Site, you agree to the collection and use of information in accordance with the policy.

Please read this Privacy Policy carefully to find out about;

Who Are We
Information Collection, Use and Sharing
Log Data
Use of Cookies on our Site
Orders for Service
Links
Communications and Surveys
Security
Changes to this Privacy Policy
Your rights
Requests to provide information
Children’s Privacy
Contact Us

Who Are We

Assist-a-Pro, LLC (with its registered office at 121 Woodland Place, Osprey, FL 34229), a Florida Limited Liability Company (collectively Assist-a-Pro, "us", "we", or "our") operate the www.assistapro.com website (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

Information Collection, Use and Sharing

While using our Site, we may ask you to provide us with certain personal information that can be used to contact or identify you. This policy explains how Assist-a-Pro collects and uses personal information about you if you use our Site. “Personal Information” is information that could potentially contact, identify, or locate an individual. This may include; first and last name, email address, IP address, phone number, billing address and credit card information. Assist-a-Pro pays full attention to the use of your data in compliance with the law and respects your will of disclosing your Personal Information.

For the sole purposes set out in the section “Information Collection and Use”, we sometimes provide your personal data to other companies and certain services providers who perform certain business operation on our behalf. This may include one of the following companies;

Square
Stripe
PayPal
Wix.com
Google
Facebook

If necessary, we may share your personal data with other organizations under any of the following circumstances;

If we are required by law, a state or federal authority to share information about you, and
If deemed necessary to share information about you in order to establish, exercise, defend or protect the right, property or safety of our business, our customers or others (this may extend to specific cases, exchanging information with other organizations for the purposes of fraud protection; and
To successors in ownership of all or in part of Assist-a-Pro.

You have the right to object to certain types of processing, including processing for direct marketing (which we do only with your consent). For more information, please see the section “Your rights”.

If you have any questions about this Privacy Policy or you wish to exercise any of your rights in relation to your personal data, please contact us at admin@assistapro.com.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, location, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics and Wix Analytics, that collect, monitor and analyze this Log Data.

Use of Cookies on our Site

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

Like many sites, we use "Cookies" to collect information, to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page or third-party provider(s), including; PayPal, Square, or Stripe.

While an encryption process is used to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. The security of your Personal Information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal Information, we cannot guarantee its absolute security.

Orders for Service

We request information from you on our order form(s). To purchase “Services” from us, you must provide contact information (like name, phone number, and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your service order. If we have trouble processing an order, we'll use this information to contact you.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Communications and Surveys

We may use your Personal Information to respond or contact you directly when you subscribe to a promotional email, newsletter, marketing, or other as a result of communicating via a corporate email address, phone number, text, any of our social media outlets (e.g. Facebook), or through Tidio (live chat) located on our Site. You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, or by sending us an email to our admin@assistapro.com.

Periodically, our Site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of our Site.

Changes to this Privacy Policy

This Privacy Policy is effective as of 01/30/2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Your rights

By law, you have the following rights regarding your personal data.

You have the right to be provided with clear, concise, and understandable information about how we use your personal data and your rights. (Our Privacy Policy)
You have the right to obtain access to your personal data at any time (if we’re processing it) and certain other information (as stated in this Privacy Policy).
You are entitled to have your personal data corrected if it’s inaccurate or incomplete.
You are entitled to the right to erasure; simply put it enables you to request the deletion or removal of your personal data where there’s no compelling reason for us to continue using it. This is not a general right to erasure; there are exceptions. Please contact us for further details.
You have rights to ‘block’, suspend, or suppress further use of your personal data. When processing is restricted, we can still store your personal data, but may not use it further. We keep lists of people who have asked for further use of their personal data to be ‘blocked’ to make sure the restriction is respected in future.
You have rights to obtain and reuse your personal data for your own purposes across different services.
You have the right to object to certain types of processing, including processing for direct marketing (which we do only with your consent).
If you have given your consent for direct marketing, you have the right to withdraw your consent at any time. The withdrawal does not affect the lawfulness of previous processing, but from the time you withdraw your consent we will not process any further personal data. As noted above, if you withdraw consent then we may not be able to provide you with all the benefits being offered by Assist-a-Pro.
You have the right to lodge a complaint about the way we handle or process your personal data with a national data protection regulator. Further information and advice about your rights can be obtained from the Federal Trade Commission.

You may opt out of any future contacts from us at any time. If you wish to exercise any of your rights in relation to your personal data, please contact us at 941-677-2776 or admin@assistapro.com.

Unless you ask us not to, we may contact you via email in the future to update you about ongoing promotions being offered, industry news, new products or services, or changes to this privacy policy.

Requests to provide information

We are required by law to act on requests and provide information free of charge, except where your requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case we may charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the requested.

Please consider your request responsibly before submitting it. We will respond to your request as soon as we can. Generally, this will be within one month from when we receive your request but if the request is going to take longer to deal with, we will let you know. To find out how to submit a request, please see the section “Contact Us”.

Children’s Privacy

The Site is not designed for and are not marketed to minors. We do not knowingly collect or solicit personal information from minors, and we do not knowingly allow such persons to use our Site. If you are a minor, please do not attempt to use our Site or send any information about yourself to us. In the event that we learn that we have collected personal information from a minor without verified parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a minor, please contact us using the section “Contact Us” below.

If you have any questions about this Privacy Policy, please contact us at 941-677-2776 or at admin@assistapro.com.